X-CELL has developed an online ticket and hospitality management system to support Dow Chemical and the event agency in charge in managing the ticket allocation for the FIFA World Cup 2006.

A multistage booking process including waiting list, automatic confirmation and reminder e-mail dispatch and a comprehensive reporting system allow the efficient and secure management of all relevant resources. The implemented user and role management provides personalized access for different user groups (Dow employees and management, event agency, etc).

X-CELL is currently developing an extensive web-based management system for a worlwide leading company of the pharma industry. Eventually the application will support an entire business unit in administrating key data and documents as well as in stepping through all relevant processes involved in the handling of pharmaceutical congresses.

The system will not only serve as main working instrument for the congress management department but also offers a variety of interfaces to other business units such as controlling and product marketing and allows the efficient communication with external service providers such as incoming agencies and suppliers.

Our client Dow Chemical asked X-CELL COMMUNICATIONS to implement an innovative, fully web-based event management system for the most important fair concerning the field of plastics, the K2004 in Düsseldorf.

Core modules of the systems are:

• the web-based and decentralized administration of all necessary resources,
• the management of all communication processes before, during and after the fair,
• integration and optimization of existing internal customer databases by implementing proper interfaces,
• the efficient planning of corporate events and evening shows,
• the extensive use of the system for efficient on-site communication,
• an exhaustive reporting system concerning all bookings processed by the application.

Through effective management of resources and optimized communication based on the most actual data in the system as well as on-demand requesting of the latest project information our client was able to considerably reduce cost and time.

X-CELL COMMUNICATION successfully developed an event management system for Dow Chemical, the worldwide market leader in the field of plastics. With the help of this system the whole organisation around the exhibition ‘K2001 was successfully conducted.

Core modules of the systems were:

• consequent, worldwide usage of the system as communication platform in the run-up of the fair
• handling of all fair-related bookings (hotel rooms, restaurant tables, conference rooms, meetings, technical equipment, event tickets, transfers) during the fair

As the "K" takes place every third year we were again commissioned by Dow Chemical to enhance the system with several innovative features for the K2004.

For an international pharmaceutical company, we created an extensive extranet application that is used to book and manage hotel reservations all round the world for congresses and events.

Thanks to the fact that the application is fully personalised, the flow of information can be channelled efficiently and in real time. The system not only plays a key role in generating considerable savings in terms of internal process costs and agency costs, but it also increases the process reliability in an enterprise-critical area thanks to in-depth reports and a tracking module, which offers access at all times to any form of historical data.