CaseStudy: Siematic

Target group

Sales partners and employees worldwide

Customer

SieMatic is a German premium kitchen manufacturer known for timeless design, high quality and innovative storage solutions. With an international distribution network, SieMatic relies on exclusive materials and precise workmanship to serve discerning customers worldwide.

Background

Keeping product information up to date is a challenge in itself with constantly changing details. Ensuring that this information reaches and is understood by all partners worldwide in a timely manner requires digital solutions.

Project

SieMatic had already understood in 2014 that online training has major advantages over shared PowerPoint presentations. The feedback channel (e.g. final tests) ensures that the content has been read and understood. In addition, the entire target group can be trained at once or over a very short period of time.

SieMatic has been using AcademyMaker to implement all training courses itself for over 10 years - in 6 languages. Participants appreciate the prompt and complete information via the online training platform and the long-term qualification options. The gamification elements used, such as learning points and badges, provide additional motivation. Webinars and face-to-face training courses have also been increasingly offered and managed via the platform for around 5 years.

First-hand feedback

We were looking for software that we could work with internally without major obstacles and time expenditure. X-CELL's solution offers a solid basis at a good price-performance ratio. Additional requests and solutions are always implemented promptly to our complete satisfaction. For our worldwide sales partners, this has been a way of keeping up to date with our products and thus meeting the requirements of our end users for 11 years.